Privacy Policy

At Savon Trek, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Name, address, and contact details

• Delivery information for purchases

• Email address for communication and updates

• Any inquiries or messages you send us

We do not collect or store credit/debit card or online payment information, as we only accept Cash on Delivery (COD) as a payment method.

2. How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Respond to your questions or requests

• Improve our website, services, and customer experience

• Send you order updates or relevant promotional information (if you have opted in)

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your information is only shared with delivery partners to fulfill your order.

4. Data Security

We take reasonable measures to protect your personal data from loss, misuse, and unauthorized access. However, please note that no internet-based platform is 100% secure.

5. Your Rights and Opt-Out Instructions

You have the right to:

• Request access to the personal data we hold about you

• Ask us to correct or delete your information

• Opt out of promotional communications at any time

To opt out of receiving promotional emails or to make a data-related request, please email us at: [email protected]

We will process your request within 5 business days.

6. Changes to This Policy

We may update this Privacy Policy from time to time.